NEW YORK, NY — June 2021 — The Penn Club of New York has been awarded the prestigious Distinguished Club award by BoardRoom magazine, one of the most respected trade publications serving private clubs. The annual Distinguished Clubs award program is based on an extensive evaluation process that measures a club’s Member Experience. The program assigns a club-specific rating system to quantify Member Experience.
“Member Experience” is a special combination of qualities that a private club provides its members. It is a combination of quality of service, facilities and products, staff and management, overall club governance as well as emotional goodwill. As an intangible quality, emotional goodwill is difficult to measure but is the most important quality in the Member Experience. Members witness it during those magical moments when they make a new friend at the club, experience a memorable club event graced by a famed speaker, or feel their hearts filled with pride as the club engages them with their traditions and heritage.
A club is selected and recognized as a Distinguished Club, only if it provides members with a multi-facet Member Experience that is absolutely outstanding.
"The Penn Club of New York has once again been recognized for its excellence in service, facilities, and staff," said Penn President Amy Gutmann. "The Club is known throughout our Penn alumni network—which is nearly 300,000 strong—as a welcoming home away from home in New York."
“The Board of Directors of The Penn Club is extremely proud of this feather to our cap.”, says Lauren Davidson Sachs, President of The Penn Club of New York “The Club is committed to delivering the very best to our members by constantly challenging ourselves to enhance our members’ experience in cost-effective ways.”
“We are proud to acknowledge Martin Badinelli, Sr. CCM, CCE, General Manager/COO, and his team for delivering an exceptional Member Experience for the members of The Penn Club of New York!” said John Fornaro, Publisher and Co-Founder of BoardRoom magazine.
About The Distinguished Clubs Award Program
BoardRoom magazine developed the Distinguished Clubs award program to recognize those clubs that are set apart from others by the effective manner in which they provide a notable Member Experience. The intent of the award is to share best practices and inspire every private club in America to actively adopt the specific goal of improving their Member Experience. The success of private clubs hinges on their ability to engage their members through a high level of Member Experience. Their collective success, in turn, will preserve the institution of private clubs for many future generations.
About BoardRoom Magazine
BoardRoom Magazine is the official publication of the Association of Private Club Directors. It is published in both digital and print format, and shipped to 27 countries worldwide. BoardRoom Magazine is now widely viewed as the most respected and influential magazine in the private club industry.